Job Details

Director of Operations & Rewards

Puppet, Inc., Portland, OR

Job - Technology

Close Date: 01/30/2020

Hi, I’m Brittni Beers-Branco, VP of People at Puppet,

I’m looking for a Director of Operations & Rewards to join my leadership team. In this role, you will lead a team focused on administering benefits, compensation, HR systems and analytics, as well as directly providing project management for people programs. This is both a hands-on and leadership role, so if you are someone who thrives in both detail work and the responsibility of leading a team, I’d love to have you join us at Puppet.

If you enjoy rolling up your sleeves to create and deliver operational excellence and want to help shape an inclusive global benefits and total rewards strategy fit for our growing diverse population at Puppet, this is the role for you. You’ll have the opportunity to make a big impact in formulating our total rewards philosophy, assessing it against our current rewards positioning, and communicating it boldly. This is where the fun comes in, to pull the right rewards levers to make a highly impactful package that attracts awesome people to join our team and keeps our amazing talent! And it doesn’t stop there, as the Director of Operations & Rewards, you will lead HR operations to better leverage the use of our current HR systems and analytics to strategically support our people and the business, maximize organizational effectiveness in people processes and experiences. You’ll have your hand in the global People Programs as the program manager working in close alignment with people team colleagues to include performance feedback, salary planning, employee engagement survey, and talent reviews.

At Puppet, the Operations and Rewards team plays a central role in enabling an amazing employee experience. Making sure we are staying out in front of our compensation and benefits offerings, creating simple process when setting goals and providing feedback, as well as gathering feedback through our engagement survey. It’s all about the Puppet employee experience, and how to make it simple and great so our incredibly talented team can focus on what’s most important at work!

Meaningful work you’ll contribute
Guide, nurture, and develop an extraordinary team of three operation, compensation and benefits team members, aligning their work to the goals of Puppet and the People team.
Formulate the global total rewards strategy, assessing against current rewards positioning, communicating the value and oversee the ongoing administration.
Own, improve, and administer current HR systems as well as identify new systems that increase automation, employee experience and effectiveness of the People team and Puppet.
Lead the overall project plan, systems, and tools for People processes to include salary planning, performance feedback, talent reviews, and engagement surveys.
Manage the overall People team strategy, priorities and metrics as well as organizational analytics and insights.
You are…
Entrepreneurial - Seeking out challenges to solve and opportunities to create, approaching work in an agile way, with a sense of urgency and creativity
A team player— Listening to our customers and remaining open is imperative to ensure we are delivering the right rewards and experiences. You recognize that collaborating with others, leveraging their skills, knowledge and expertise is more impactful than going at it alone.
Accountable - Identifies and delivers against individual and team commitments.
Inclusive - You keep an open mind and actively engage with and recognize the value in diversity of thought, attributes, background, and experiences across the Puppet community.
Mentor - You lead through coaching, teaching and sponsoring others to bring out their best.
Drives Clarity in Ambiguity - You consistently drive to simplify the complex and continuously make improvements.
Strategic Executor: You create great plans, have great judgment, build great teams, and produce stellar results.
Valuable experiences and skills you’ll bring to Puppet
Deep technical expertise in core HR systems, reporting and analytics. Preferably experience in Ultimate Software and Business Intelligence reporting tools
Expert in analyzing data, identify trends, issues and opportunities and build into a business case with recommendations
Strong knowledge of compensation, benefits and total rewards and best practices in creating a total rewards philosophy
Strong leadership experience, managing teams of experts with narrow focus
Strong global perspective and experience working with global teams
Program and project management skills
Strong understanding of People Processes, workflows and manager and employee experience in People processes (Salary Planning, Performance Feedback, Goal setting, Talent Planning, and Engagement Surveys)
We are hiring at various experience levels and we’re particularly interested in having a diverse team with a broad set of skills and viewpoints. If this seems like your dream job, but you’re not sure if you qualify, apply anyway!

*Visa Sponsorship

Please note, this position is not eligible for visa sponsorship.

About Puppet

Puppet’s core mission is to eliminate soul crushing work. We created the industry standard for managing infrastructure as code. And we didn’t stop there—our product portfolio has grown to help organizations automate across their entire software delivery lifecycle. With more than two-thirds of Fortune 100 companies using Puppet’s open source or commercial products, our code is helping power thousands of organizations across the world.

As the industry leader in DevOps solutions, we realize that our success is a collective effort; all made possible by the incredible people working here, our customers, partners, and Puppet community. Our culture is built on positivity, diversity, inclusivity and support—and we seek people who are resilient, entrepreneurial-minded, team players who continually strive to be incrementally better every single day. In our work together we aim to be curious, accountable, empathetic and, above all, collaborative. If this sounds like the environment you’d thrive in, why not say hello?

Learn more about Puppet by checking out the values we live by and the awesome benefits and perks we offer employees!

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.

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