Job Details

Community Health Outreach Worker

Central City Concern, Portland, OR.

Job - Health

Close Date: 01/16/2019

Central City Concern is a non-profit organization whose mission is to provide comprehensive solutions to ending homelessness and achieving self-sufficiency. CCC provides many services, such as addiction treatment, employment, housing, mental health, primary care, and other related culturally specific services, to a diverse population. As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens.

TITLE: Community Health Outreach Worker
DEPARTMENT: Primary Care
SCHEDULE: Monday-Friday 7:00am-4:30pm
WAGE: $17.00 – $18.70 per hour DOE

SUMMARY: Central City Concern and Transition Projects Inc. are partnering to field a Navigation Team which conducts direct street outreach to people living in unsanctioned encampments. As a part of the multi-disciplinary Navigation Team, this Community Health Outreach Worker (CHOW) engages directly with people experiencing homelessness to facilitate engagement with health and social services. CHOWS help people take the next step in the care continuum by assessing people’s needs in the field, identifying programs, resources, and services that will best meet those needs, and removing obstacles to accessing those programs, resources, and services. Goals include helping people experiencing homelessness enter shelter; develop trusting relationships with their medical or behavioral health home; and access food and material resources.


High school diploma or GED required with five years’ experience or an Associate’s Degree or higher in health or social service related field of study preferred.
Education and experience sufficient to succeed, carry out responsibilities, and demonstrate the skills and abilities as described above with at least two years’ experience working in community social service or healthcare environment.
Must have an understanding of the causes of homelessness and poverty, the medical and psychosocial sequelae of homelessness and the systems and processes used to help complex and medically vulnerable patients secure and maintain stable housing, healthcare and other social services.
If in recovery, must be currently clean and sober.
Must have or be willing to obtain Healthcare Provider CPR/AED certification.
Must have a high tolerance for ambiguity and change.
Must have a working knowledge of medical terminology.
Will be required to carry an agency cell phone for work use. Cell phone will be provided.
Must be able to be trained in the use of Central City Concern database programs CCCER and Centricity and partner systems including hospital electronic medical records and PreManage.
Must have non-violent de-escalation training or equivalent (or complete within 60 days of hire.)
Must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training. Must have excellent reading and comprehension skills.
Must be able to work efficiently in a very fast paced environment.
Physical ability to bend, stoop, kneel, squat, twist, reach, pull and occasionally lift up to 50 lbs.
Must pass a pre-employment drug screen, TB Test, and background check.
Must adhere to agency’s non-discrimination policies.
Ability to effectively interact with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations and treat individuals with respect and dignity.
Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

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Central City Concern is an EQUAL OPPORTUNITY EMPLOYER and does not discriminate against applicants on the basis of race, gender, protected veteran’s status, disability, or any other protected class. Applicants seeking reasonable accommodation can contact the Human Resources department at 503-294-1681.

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