Job Details

Change Management Consultant R18-491

Portland General Electric, Portland, OR

Job - Other

Close Date: 12/31/2018


PGE’s success is inextricably linked with the success of its customers and community. To be the most trusted energy partner, we must deliver exceptional customer experiences. We are doing this by investing in a reliable and clean energy future and by building a smarter, more resilient grid.

Change Management Consultant (R18-491)
This is a limited duration position for up to 2 years depending upon performance and business needs. Full benefits are included.
Are you ready to bring your best to maximize adoption, improve business performance, and unleash our employees’ potential?
As part of the IT Integrated Security Program team, you will drive adoption of new processes, tools, and cultural behaviors of employees throughout the company to improve our security posture and protect our customers and our community. At the same time you’ll be supporting a larger cultural transformation taking place within IT. Projects within the program include Security Awareness, Identity Access Management, and Multi-Factor Authentication. Success for the projects depends on behavioral changes among our wide range of employees, so we need your expertise, passion, and creativity.
To deliver these results, you’ll take the role of change lead on one or more projects and collaborate with the IT change team to plan, prioritize, and execute change strategy and tactics. In addition to supporting the projects within the Integrated Security Program, you will have the opportunity to contribute to other IT projects, including the large-scale culture and transformational change taking place.
Change Management Consultant
Serve as organizational change consultant on mid-size to moderately complex projects. Assist in coordinating efforts of internal change agents, communications and training professionals to ensure an integrated change management effort.
Partner with project managers and business leaders as part of program team for initiatives and projects.
Consult with officers, managers, supervisors and individual contributors to assess change impacts of process, technology, organization structure, and policy shifts. Create change management plans to address and mitigate assessed impacts of change.
Design and implement appropriate interventions for improving employee adoption and morale, ensuring user readiness, preparing leaders for change, and supporting enhancing cultural shifts.
Design and develop change related communications and deliverables such as presentations, FAQs, newsletters, key benefits, roadshows, surveys etc.
Recommend and facilitate group and team dialogue such as planning sessions, employee focus groups, feedback sessions, process improvement and training

Change Methodology and Curriculum
Develop or enhance change management tools and methodology to build capability across the organization to lead change and improve personal resilience to change.
Design or enhance change/transition management training curriculums, and deliver training in a variety of forums.
Develop and utilize change measurements and metrics to measure and track the effectiveness of change interventions at individual and organization levels; using approaches including as examples; survey feedback, focus groups, 360-degree assessments, and custom designed measures. Interpret change measures and facilitate action planning with clients.

Thought Leader and Mentor
Stay abreast of best practices in change management and lead evolution and assist in the continuous improvement of change methodology and curriculum.
Serve as an organizational change consultant to clients and a mentor to internal change agents.

Bring the following skills to our team:

Thorough knowledge of organizational change, employee transition, organization design, and culture change theories, models, and techniques.
Demonstrated ability to build trust with executives, management and team; overcome resistance in different settings and work cultures, influence stakeholders, and lead without formal authority.
Solid project management skills; able to coordinate resources, establish schedules, track deliverables, and drive for results.
Excellent quantitative and qualitative problem-solving and analytical skills.
Thorough knowledge of training program design, adult learning theory, and state-of-the-art training techniques preferred.
Utility industry experience and leading change in a union environment with bargaining unit employees preferred.

The successful candidate will have a Bachelor’s degree with Master’s degree (preferred) in Organizational Development or Organizational Psychology or a related field. Certification in a change management approach such as PROSCI, and style assessment such as MBTI, Hogan, iOPT or similar. Typically 5-plus years of progressive experience in change management consulting. Experience requires performing in a lead change role on mid-size or moderately complex initiatives or projects such as a technology implementation, process redesign, or restructuring and previous people management experience leading a team of professionals.

Join us today and power your potential!

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law. 

To be considered for this position, please complete the following employment application by the deadline: If you have any questions, please feel free to call us at 503-464-7250.

PGE believes in rewarding strong performance. We provide a total compensation package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future.

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.
Talent Acquisition Contact:
Ee Xiong

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