Post Date: 01/17/2019
Close Date: 02/17/2019
Why Advantis? We’re more than branches.
If you want to work for a values-driven organization that believes that a great member experience starts with a great employee experience, you’ll love working at Advantis.
Our vision - to be the best financial institution our members can choose and the best place our employees have ever worked. That means you get a different kind of career experience. The Advantis experience includes opportunities for personal growth, meaningful work, and proud recognition of accomplishments. Come join our team!
As a Home Equity Lending Specialist, you will provide a wide variety of support services for the Home Equity Division of the Consumer Lending Department. Duties include but are not limited to collecting supporting documentation from members and others, coordinating loan signings, signing loan documents with members, funding loans, loan processing, loan maintenance and lien perfection. The position also performs filing, scanning and other clerical duties. This position also handles requests for information and answers lending questions for members and employees.
•Ensures credit union’s lien holder position; including tracking all recording and issuance of deeds and title policies. This requires an understanding of required forms, regulations and timelines pertaining to perfection of security interests. Continually monitors pending files to perfect security interests as quickly as possible. May process documents and/or forms necessary to perfect the credit union’s security interest on funded loans in a timely and efficient manner.
•Supports the organization’s member service and satisfaction objectives. Assists members with a wide variety of transactions, inquiries, complaints and information requests. Serves members and employees in an extraordinary manner to deliver on the Advantis brand promise.
•Works with credit union vendors to verify and monitor insurance coverage on all collateral. Processes Collateral Protection Insurance (CPI) placements and refunds on loans when necessary.
•Follows up with members and sales staff on all documentation and details needed to ensure fast, accurate loan processing, and exceptional member service.
•Coordinates with members on scheduling loan signing appointments and with sales staff on loan funding.
•Verifies that all applications and documents have been completed thoroughly, accurately and that they are properly signed by all who are obligated on the loan.
•Provides outstanding support by serving as a knowledge resource in appropriate areas. Answers questions of branch staff, contact center staff, and members to appropriately manage expectations throughout the loan process.
•Performs loan maintenance tasks. Responds to loan maintenance requests in the CRM and completes adjustments and corrections timely and accurately.
•Accurately prepares, scans, and files home equity documents. Funds home equity loans and may sign documents with members.
•Processes and completes third party subordination requests.
•Follows all Credit Union policies and procedures.
•Corrects basic account errors and problems.
•High school diploma or equivalent.
•Two years’ previous experience in a financial institution or similar organization desired, preferably in a lending role.
•Thorough knowledge of loan documentation and underwriting criteria for all consumer loan types.
•Must possess excellent basic math skills with a basic understanding of accounting.
•Strong verbal and written communication skills.
•Ability to maintain confidentiality.
•Ability to work with multiple data systems simultaneously.
•Excellent service and problem solving skills.
•Meets annual product knowledge certification, regulation and other training requirements.
A Great Place to Work!
At Advantis, we help our members succeed financially. We serve our members with a purpose and a passion, and our talented team delivers uncommon value with every interaction. We inspire fresh ideas, bold creativity, and outside-the-box ingenuity by asking, “How can we do banking differently?” We celebrate individual achievement and excellence with proud recognition and upward opportunity. We work together in a spirit of “together we can” teamwork, mutual respect, and a unified effort to reach common goals. We work hard but we get to do it in an atmosphere that’s upbeat and fun. We live our passionate community commitment to strengthen, educate, and elevate the prosperity of the communities we’re proud to call home.
If you like to work with passion and purpose, collaborate, elevate, and celebrate, Advantis Credit Union is the place for you. Advantis is one of Oregon’s largest member-owned financial cooperatives, serving the Portland areas for over 90 years.
Advantis Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.