Post Date: 02/13/2020
Close Date: 02/25/2020
This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, February 25, 2020.
Annual Pay Range: $50,282.78 - $63,359.21
Hourly Page Range: $24.174415 - $30.461161
Starting salaries will be within the posted pay range based on job-related factors such as experience, training and/or education.
In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.
This is a full time County position represented by the Employees' Association.
Clackamas County’s Health Centers Division is looking for a Case Manager to join the Adult Outpatient Integrated Treatment Team. This position will be providing case management services for adults seeking outpatient services to address significant mental health and substance use issues.
We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. Successful candidates will have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model.
Required Minimum Qualifications/ Transferrable Skills:*
• Must be a Qualified Mental Health Associate (QMHA)** as established by the Mental Health and Addiction Counseling Board of Oregon
• Experience providing case management services for adults diagnosed with mental health and/or substance use disorders
• Experience in assessing client needs and developing treatment plans
• Effective written and oral communication skills
• Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. Incumbents must possess a valid driver's license as well as possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy
Preferred Special Qualifications/ Transferrable Skills:*
• Fluent in Spanish/English, both oral and written
• Experience working within a multi-disciplinary team
• Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations
• Meet the state requirements for a substance abuse treatment provider
*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
1. Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safety planning as needed; assists in discharge planning.
2. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers.
3. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned.
4. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required.
5. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services.
6. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs.
7. Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems.
Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs.
Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology.
Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment.
This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
Complete details: https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=105362&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant