Post Date: 05/21/2019
Close Date: 06/28/2019
A healthy community begins at home. REACH provides quality affordable housing and opportunities for individuals, families, and communities to thrive.
REACH is an equal opportunity employer that strives to create a diverse workforce
and an inclusive culture.
This organization believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications and job scope, but not limit the employee nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
The Economic Empowerment Coordinator works collaboratively within the Programs Team and the Resident Services Department to help REACH residents build financially stable lives and build assets. This position also promotes broader Resident Services goals like housing success, service coordination, and community building.
Essential Functions/Major Responsibilities:
Individual Development Accounts Program Coordination
• Identify and recruit potential IDA applicants and screen interested residents for eligibility.
• Support individual IDA savers as needed from program enrollment through graduation, including coordinating asset trainings and providing technical assistance on the program process
• Serve as primary contact between REACH and VIDA/CASA and between savers and VIDA/CASA.
Budget Buy and Save Program Coordination
• Conduct outreach for program participants, schedule and facilitate class sessions using popular education methodology.
• Develop, review and adapt financial education curriculum as needed; maintain class website(s).
• Evaluate effectiveness of program using outcomes-based measurements.
• Provide individual coaching to program participants to support their learning, help them overcome barriers to goal attainment, and provide information and referrals to resources.
Individual Financial Coaching
• Identify and recruit residents who could benefit from short or long-term financial coaching.
• Provide regular coaching sessions and check-ins to participants to help them overcome barriers to goal attainment and provide information and referrals to resources.
• Develop and maintain partnerships with financial institutions and organizations to provide additional support to participants
Support for other Programming
• Co-facilitate Youth$ave and other Programs Team programs as needed.
• Participate in Resident Services department tasks and projects, including regular meetings and communication, contributing to the Home Front newsletter, administering the annual tax aide site, and collaborating with Resident Services staff to organize special events.
Administrative and Professional Tasks
• Collect and analyze program data and create accurate and timely reports on program progress.
• Participate in general REACH meetings and organizational communication as needed.
• Maintain awareness of best practices in this field by attending appropriate trainings and conferences, networking with external peers, and reading current research.
• Develop and maintain partnerships with local and national agencies working on economic empowerment, Resident Services, and community development issues.
• Decisions are made in consultation with supervisor and within organization policy constraints.
• Contributes to the development of new concepts.
• Contributes to short-term and long-term strategic planning as it relates to Resident Services.
• Position involves a moderate degree of complexity in dealing with a wide diversity of work situations.
Job is not supervisory in nature. Job may supervise volunteers.
REACH employees are expected and required to behave in a professional and courteous manner in doing REACH business and dealing with other staff, residents, and all contacts inside and outside the organization. Profanity, derogatory and abusive language is specifically forbidden.
Specific Job Skills:
• Strong background in working with low-income individuals, seniors, people with disabilities and with others who may have special emotional needs. Sensitivity and ability to relate to people from diverse lifestyles and cultures. Works from a strengths-based theoretical perspective.
• Ability to engage, train, and support residents as leaders, strong group facilitation and conflict resolution skills.
• Knowledge of financial education and asset-building theory and strategies and ability to talk with residents regarding their financial situation, interests, desires, and needs while maintaining appropriate boundaries.
• Experience developing, implementing, and evaluating creative programming and curriculum.
• Excellent time management skills and ability to prioritize work tasks.
• Knowledge of Microsoft Office Suite, particularly Excel.
• Ability to effectively interact with co-workers and clients with diverse ethnic background, religious view, political affiliations, cultural backgrounds, life-styles, and sexual orientations, treating each individual with respect and dignity.
• Must adhere to company policies of non-discrimination
• Employee is to maintain regular and reliable attendance.
Education and/or Experience:
An Associates or bachelors degree in community development, social sciences, or education and two year of experience in community organizing, asset building, or resident services is preferred; or an equivalent combination of education and experience.
Contacts are normally made with others both inside and outside the organization. External contacts occur with residents, other service organizations, volunteers and in-kind donors. Internal contacts occur with property management, maintenance, and resident services program staff. Contacts are made on own initiative and at the direction of the supervisor, and may involve confidential information requiring the use of discretion. Contacts may be written, face-to-face and via telephone and email. Face-to-face contacts can occur on either an individual or group basis.
Work Environment and Physical Demands:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Requires some evening and/or weekend meetings; class times will be scheduled to meet the needs of participants.
• May be exposed to angry, distraught or potentially violent people.
• Requires lifting or moving objects weighing up to 25-50 pounds occasionally.
• May require need for frequent shifting of priorities and deadlines.
• Requires work with people from a variety of backgrounds and abilities.
• Access to an insured vehicle is a requirement of this position, and work sites will vary within the REACH portfolio of housing
While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands, tools, or controls; reach with hands and arms; and readily and effectively communicate. Vision abilities required by this job include ability to effectively see within an office environment, which may include long term computer exposure, and to adjust focus accordingly.
The duties of the job are primarily performed in an office environment. There is some exposure to noise in the work environment, which is usually mild to moderate.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.
The company reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description is not an employment contract, implied or otherwise. The employment relationship is “At-Will”. The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.