Post Date: 11/29/2018
Close Date: 12/17/2018
Salary Range: $67,099 - $88,298 annually
Starting salary is $67,099 - $81,636 (depending upon qualifications), plus full benefits package.
Hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.
Does your work day begin and end with your passion for customer service?
At the City of Hillsboro’s Information Services Department we are seeking a Systems Administrator who is customer-service focused, skilled in system and database administration principles, and has software, hardware, and systems expertise.
Examples of possible areas of responsibility for this position include:
• System Administration for Enterprise Resource Planning (ERP) and timekeeping systems to support Finance and Human Resources
• System Administration for systems to support community development departments, including Building, Planning, Engineering, Water, and Code Enforcement
• System Administration for systems to support Public Safety departments, including Police and Fire
On a typical day you may be responsible for implementing and documenting planned changes to information systems, as well as verifying and updating account access, controls and procedures. Additional day-to-day responsibilities include driving problem resolution through performing technical support, troubleshooting, and testing as well as following change management processes. Your passion for customer service will be essential as you interact with external vendors for product support. Strong candidates will have skills in researching technical information related to technology needs as well as providing problem resolution and related support to internal stakeholders.
General Statement of Duties
The principal function of an employee in this class is to perform technical support for administering information systems. Incumbents may serve as the initial response to a system, or related technical problem; troubleshoot performance issues; and execute updates, patches, etc. as assigned. Incumbents may be responsible for administering, maintaining, troubleshooting, and monitoring applications, programs, or other technical products, processes, or systems. Responsibilities include production system problem resolution and provision of support to Information Systems Analysts.
Acceptable Experience and Training
Associate’s degree in Computer Science or a closely related field and 3 years’ experience related to area of assignment and may require specific certifications; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Candidates for this position must be able to pass an extensive background investigation
Please visit our website Hillsboro-Oregon.gov/Jobs to apply online through our link. For an alternative to our online application system you may download and print an application packet.
Employment applications must be completed online or returned by mail, fax or in person by the closing deadline of the position. Applications received after the filing deadline, by email, or without a resume, cover letter and supplemental questions will not be considered. Resumes will not substitute for the employment application. Applications may be submitted by fax to meet the application deadline.
City of Hillsboro
150 E Main Street, Second Floor
Hillsboro, Oregon 97123
The closing date for this position is 5:00 p.m., Monday, December 17, 2018. Qualified minorities and persons with disabilities are encouraged to apply. EOE