Job Details

EMS Quality Assurance/Improvement Liaison

Multnomah County Health Department, Portland, OR

Job - Government

Close Date: 02/08/2020

The County Emergency Medical Services (EMS) Program provides oversight, regulation, and coordination between the County's Ambulance Provider, Fire Medical First Response, Hospital and Healthcare Systems, and other agency and individual participants.

As the EMS Quality Assurance Liaison, you will:

Work in partnership with key stakeholders to assure the development, maintenance, implementation, and clinical quality assurance of the 911 medical priority dispatch system. The position is key to supporting the City of Portland's Bureau of Emergency Communications (BOEC), the County's primary safety answering point (PSAP), to obtain and maintain national dispatch accreditation standards.
Support 911 call taking and dispatch call quality to facilitate the County's ability to measure compliance of the exclusive ambulance services provider and system quality metrics.
Provide leadership on major, highly complex inter agency strategic initiatives related to the coordination and implementation of the 911 emergency medical services system.
Work primarily off site at BOEC but be responsible to the County's EMS Administrator and EMS Program Supervisor.

Complete details: