Job Details

Director of Operations-Withdrawal Management

Central City Concern, Portland, OR

Job - Health

Close Date: 03/04/2019

TITLE: Director of Operations - Withdrawal Management
DEPARTMENT: Substance Use Disorder Services
REPORTS TO: Senior Director of Substance Use Disorder Services
FLSA: Exempt
HOURS: Monday-Friday, 8:00am-5:00pm

SUMMARY: The Director of Operations - Stabilization and Withdrawal Management is responsible for optimizing the operational, financial, and programmatic excellence of the services provided by the CCC SUDS department's Stabilization and Withdrawal Management services, in partnership with the Medical Director. This includes leadership of the Hooper Detoxification and Stabilization Center (HDSC), a site providing inpatient and outpatient withdrawal management and stabilization services to more than 2,200 admissions annually.

The Director of Operations - Withdrawal Management, in partnership with the Medical Director, is responsible for general operations of this facility, which operates 24/7, 365 days per year. In addition to providing comprehensive oversight and leadership the Director of Operations is responsible for ongoing development, maintenance, and improvement of Withdrawal Management and Stabilization services infrastructure and systems, using evidence-based and data-driven means. The Director of Operations - Withdrawal Management collaborates effectively with the SUDS leadership team to continuously improve outcomes, experience, and efficiency; and with the Health Services leadership team to continuously improve integrated of services across the CCC Health Services continuum.


Minimum of five years of progressively responsible experience in health care operations or health care business management; experience with emergency department or ambulatory surgery centers strongly preferred.
Undergraduate degree in health, business, or public administration, health sciences, public health, or related field; master's degree or BSN with Oregon RN strongly preferred.
Must pass a pre-employment drug screen, TB test, and background check.
Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
Ability to climb stairs several times a day.
Must adhere to agency's non-discrimination policies.
Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations and treat each individual with respect and dignity.

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Central City Concern is an EQUAL OPPORTUNITY EMPLOYER and does not discriminate against applicants on the basis of race, gender, protected veteran’s status, disability, or any other protected class. Applicants seeking reasonable accommodation can contact the Human Resources department at 503-294-1681.

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