Job Details

Membership Engagement Specialist

Girl Scouts of Oregon and Southwest Washington, Portland, OR

Job - Non-Profit

Close Date: 08/07/2019

Girl Scouts of Oregon and Southwest Washington (GSOSW) is seeking an optimistic and goal-oriented self-starter for a Membership Engagement Specialist (ME) role in Portland. Successful candidates will have the skills and confidence to engage with new audiences and communities and invite their participation in Girl Scouting.

The ME is part of an outside sales team responsible for the tactical delivery of girl and adult membership growth. MEs work in a defined geographic area, often in concert with local volunteers, to elevate the Girl Scout brand and introduce Girl Scouts to new communities and families. This role requires independent work, the ability to take initiative, and making independent judgements. While the work is typically strategic and planned, MEs must readily pivot to identify and make the most of ad hoc opportunities. Depending on the time of year, 50% to 75% of a MEs work is conducted away from the office, working with volunteers and organizations in the communities they serve. MEs also must be adept at fostering internal relationships, including collaboration within the membership team and with other departments.
• Learn and effectively employ GSOSW’s sales methodologies and materials to promote Girl Scouting and drive membership growth within a defined territory.
• Meet or exceed lead generation goals for new girl and adult membership.
• Develop relationships with key volunteers to support their engagement in promoting Girl Scouts in their own communities and drive membership growth through qualified girl and adult lead generation.
• Build an expansive knowledge base of community organizations, events, and opportunities—and leverage that information to elevate the Girl Scout brand and generate leads.
• Cultivate a broad professional network; ask for and work referrals to expand the market and identify new lead generating opportunities.
• Maintain timely, accurate records of activities, customer interactions, and lead generation results in Salesforce as part of providing an excellent experience for internal and external customers.
• Build internal relationships that contribute to a team environment through strong collaborative skills and a willingness to work cross-functionally.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a regular full-time, non-exempt position offering $18.09/hour. Compensation includes a generous benefits package with health insurance, life insurance, LTD, STD, retirement plan, PTO, and paid holidays. See more details on our website @

If you believe this is the job for you, don’t delay - apply today @
Applications not submitted through our website will not be considered.

• Minimum of three (3) years of professional experience in sales, marketing, customer service, or volunteer management.
• Bilingual and bicultural (Spanish) skills.
• Computer proficiency, including Microsoft Office Suite.
• Experience with SalesForce or other CRM systems.
• Able to work a very flexible schedule, including some evenings and weekends, and occasional overnight trips; field work and travel time within assigned areas (primarily day trips and regularly scheduled evening meetings) will constitute at least 50% of work time.
• Access to reliable transportation and ability to travel, including proof of insurance and a valid Oregon or Washington driver’s license, with a good driving record.
• Willingness to accept the principles of the Girl Scout Movement as expressed in the Girl Scout Promise and Law (
• Personal drive, professional initiative, and the confidence needed to meet or exceed stated goals.
• Optimism and imagination, including the capacity to make the most of every relationship and opportunity to sell the Girl Scout value proposition.
• Sales acumen, the skill to recognize opportunities to ask for the customer transaction, and the resiliency to overcome objections or situational roadblocks.
• A genuine, trustworthy, and inviting demeanor supported by polished written and verbal communication, keen listening and interpretive skills, and the capacity to maintain confidentiality.
• The ability to establish rapport with others at all organizational levels by demonstrating respect, consideration, and a willingness to meet people where they are.
• Meticulous attention to detail, including the organizational and time management skills needed to work in multiple communities and manage volunteers with equanimity.
ABOUT US: Girl Scouts of Oregon and Southwest Washington serves more than 25,000 girl and adult members in Oregon and Clark, Skamania and Klickitat Counties in Washington. Our mission is to build girls of courage, confidence, and character, who make the world a better place. Through activities in science and technology, business and economic literacy, and outdoor and environmental awareness, Girl Scouting provides girls with opportunities for fun and friendship while fostering the development of leadership skills and self-esteem.
EQUITY STATEMENT: Girl Scouts has valued and supported all girls since our inception in 1912. The foundation of diversity that Juliette Gordon Low established runs throughout Girl Scouting to this day. Our mission extends to all girls, and through our program they develop the necessary leadership skills to advance diversity and promote inclusion. We wish for all girls to see themselves reflected in the organization they are a part of, and seek to model the values of diversity and inclusion we hope to instill in them. In order to achieve these goals, we are committed to creating and fostering racial and ethnic diversity at every level of the organization.
Girl Scouts of Oregon and Southwest Washington is an equal opportunity employer. We encourage, value and honor diversity.
If you share our commitment to equity and believe in the mission of Girl Scouts, join our team! Apply today through our website:
Applications not submitted through our website will not be considered.

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