Job Details

WorkSource Supervisor (Principal Executive/Manager B)

Oregon Employment Department, McMinnville

Job - Government

Close Date: 01/22/2019


As the supervisor of our WorkSource Yamhill center in McMinnville, you will serve your community by administering program delivery, and by building strong relationships with community partners. The work that you do will directly impact Oregonians through the WorkSource centers' offerings for employers who need workers, for job seekers looking to gain new skills, or those looking for a new career. If you'd like to be a part of our dynamic team, we'd like to invite you to apply for this opportunity!

The Oregon Employment Department (OED) is seeking talented individuals who enjoy a team environment, are dedicated to public service excellence, committed to our mission and values and want to join our team!

Our Mission: The Employment Department is a state agency with a mission to Support Business and Promote Employment. We accomplish this by administering the Unemployment Insurance (UI) program; recruiting and referring applicants to job openings and assisting job seekers in their employment searches (Workforce Operations); and developing and distributing workforce and economic information (Workforce and Economic Research).

Our Values: Openness, trust, and integrity; Quality with agility; Delighting the customer; Teamwork with responsibility; and Humor, fulfillment, and inclusion.

This position is management service and not represented by collective bargaining agreement.
This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.

What you will be doing:
The primary purpose of this position is to supervise day to day operations in the WorkSource Yamhill Office. You will supervise staff who may be assigned to Business Services, Exploratory Services, Migrant & Seasonal Farmworker services and Veterans services, while maintaining strong working relationships with Unemployment Insurance (UI) managers and supervisors for delivery of services to UI claimants. You will also:

Assist the Area Manager in developing and maintaining close, effective working relationships with the local employer community in order to maximize the number of quality jobs available for applicants, to ensure appropriate referrals are made to the individual employers, and to develop within the employer community a basic understanding of WorkSource Oregon programs and employer rights and responsibilities
Support an integrated workforce system by initiating, developing, and maintaining relationships with community partners for the purpose of integrating local services to broaden the range and convenience of services provided to employers and job seekers
Identify staffing needs, recruit for new staff, and develop staff through training and performance appraisals
Be responsible for the delivery and administration of department programs - including: employment services, labor market information, targeted services to Veterans, MSFW clients, SNAP clients, youth and older workers; dislocated workers; disabled workers; and any other contractual services provided by the WorkSource office
Oversee and monitors provisions of Title 38 (Veterans Benefit Improvement Act) and the Veterans Job Training Act. Provides support to Veterans staff to ensure priority services are provided to Veteran customers and office is in compliance with the provisions of the Acts
Maintain office procedures for UI claimant reemployment services to ensure adequate registration, enhanced enrollment, labor market information, and referral to appropriate job listings
Serve on intra-agency and inter-agency committees
Identify, develop, justify, and support capital and expense budget. Review and approve field office expenditures
Carry out the agency's affirmative action, diversity, equity, and inclusion goals and responsibilities

What's in it for you:
We offer a workplace that balances productivity with enjoyment; promotes an atmosphere of mutual respect, dedication, enthusiasm and optimism; and encourages learning and mentoring.

The Oregon Employment Department fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training. A goal of the Oregon Employment Department is to become an employer of choice for individuals of all backgrounds and promote an inclusive workplace culture that encourages diversity and allows employees to excel.

This is what you need:
Minimum Qualifications (Required Skills)
Five years of experience in lead work, supervision, staff-technical, or professional-level work. This experience must have included participation in the management of a program, section, or unit including one or more of the following areas:
a) development of program rules and policies,
b) development of long- and short-range goals and plans,
c) program evaluation, or
d) budget preparation.

NOTE: A Bachelor's degree or equivalent course work (144 quarter or 96 semester hours) in a field related to management, such as Business or Public Administration, or a field related to the program of the employing agency, may be substituted for three years of the required experience

Desired Attributes (Requested Skills): In addition to your related work experience and education, we will use the attributes below to determine whom to interview. You are not required to have all of these attributes, but please make sure that the ones you do have are clearly demonstrated in your application.

Collaboration: Experience developing and maintaining strong professional relationships with various internal and external partners
Experience with the delivery and implementation of high-quality customer service standards and expectations for a diverse clientele
Experience planning, managing and implementing change in a complex, multi-faceted organization
Knowledge and experience identifying and capitalizing on individual differences, expertise levels, and alternative viewpoints to promote a diverse and respectful workplace
Experience identifying and addressing complex issues using creative problem solving skills and continuous improvement strategies
Experience recruiting, selecting, training and developing highly effective employees
Commitment to valuing diversity and promoting inclusion


Complete the online application, including the supplemental questions. Please use the name you want us to address you by.
Attach Veterans' Preference documentation if you are requesting veterans' preference. Veterans' preference information and appropriate documentation is outlined by the following website: Veterans Resources. You may also call the Oregon Department of Veterans' Affairs at 1-800-692-9666.

Additional Information

The State of Oregon is excited to announce that we will transition our recruitment system to Workday. This change will take place in February 2019. For more information on how the transition will affect you, please visit the Applicant FAQ (Download PDF reader).

Working Conditions
Requires prolonged sitting or standing, frequently at a desk and/or workstation. Frequent use of common office technology including: phones, computers, printers, copiers, scanners, shredders, etc. Office may be a fast-paced, sometimes noisy environment that requires the ability to work with multiple distractions and interruptions. Receive and direct people or telephone callers who may be irate and/or verbally abusive. Work generally occurs between 8AM – 5PM, Monday through Friday. May require statewide travel occasionally for training or other service delivery purposes; and local travel regularly to perform outreach. Assists customers in the resource room by walking around and guiding them through websites which can require bending and stooping over for extended periods. Outreach services may be conducted in inclement weather and in remote locations.

Complete Application
The application must include work experience that supports how you meet the minimum qualifications and Requested Skills above. A resume (attached or text) will not replace the work experience section of the application. Work Experience is based on a 40 hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)

Transcripts are required as part of our interview process if you are using education or coursework to meet the minimum qualifications. Transcripts can be provided at the time of application or during an in-person interview.

Equity and Inclusion:
View Equity and Inclusion Questions Used During (Download PDF reader)Recruitments (Download PDF reader)

Criminal Records Check:
The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. The agency will only consider information from the past four years (starting from the date of the arrest) for nonviolent offenses and the past seven years for violent offenses when conducting its own criminal records checks pursuant to Oregon Administrative Rules (OAR) 125-007-0200 through 125-007-0330. For positions with authorized access to FBI Criminal Justice Information Systems (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our Criminal Records Check Policy (Download PDF reader) or contact us at the number below with any questions.

Work Authorization
The Oregon Employment Department does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States.

Veteran's Points:
For more information on veterans' preference points, visit: Veterans Resources

Questions and Application Support:

For questions about the job announcement, call 503-947-1289.
For technical help with your login or online application issues, call 1-855-524-5627 from 6:30a to 5:30p PT M-F by leaving a voicemail. It may take up to 24 hours to receive a response. If you do not receive a response after 24 hours, you can email Technical Support at

The Oregon Employment Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity

Complete details: