Post Date: 02/11/2019
Close Date: 04/23/2019
Changes Housing Specialist I is a mobile case manager position that primarily works unsupervised in the field to provide flexible financial support, crisis intervention and individualized case management for participants for whom living independently is a goal. Participants are typically between the ages of 16-24 and are prepared to pay their own rent and living expenses with some support. Most participants will have completed or be near completion of their basic education (high school diploma or GED), have demonstrated the ability to maintain income with no more than 30% devoted to housing costs, and be motivated to work toward self-identified sustainable housing goals. The Changes Housing Specialist I supports a caseload of approximately 15 clients, and works in conjunction with the Changes Housing Specialist II to secure housing for 35 unduplicated transition age youth per year. Case management typically entails assistance with budgeting, apartment searches, navigating the rental market and landlords, financial assistance with full or partial move-in costs, access to furniture, and ongoing Assertive Engagement support as needed. Bridge House/Changes is founded on principles of Trauma Informed Care, Assertive Engagement, Restorative Justice, Harm Reduction and Positive Youth Development. The Housing Specialist I position provides individualized strength-based mobile case management support at the Changes office (co-located within the Bridge House facility in SE Portland), at participant homes and in community locations that reduce barriers and best meet each participant’s individual needs. This position attends weekly mandatory staff and house meetings at Bridge House, currently every Wednesday from 4pm-8pm.
SCHEDULE: 32 hours per week, schedule to be determined. However, this schedule may be adjusted according to the needs of the program.
WAGE/BENEFITS: $17.50 per hour. Janus offers an excellent benefits program including medical, dental, life & long-term disability insurance; EAP; 401(k) and paid time off (varied eligibility waiting periods apply). Voluntary optional coverage is also available.
Applications for all positions may be forwarded to appropriate similar positions within Janus Youth Programs. Positions may vary by location, pay structure, union, and supervisory staff.
QUALIFICATIONS: Any combination of education, experience and training that demonstrates the ability to perform the duties of the position is qualifying.
BA or BS in Early Childhood Development and/or Social Service related field or equivalent education training and experience.
Master’s Degree in social work preferred.
Experience assisting individuals securing permanent stable housing is preferred.
Rentwell Instructor Certification and knowledge preferred.
Demonstrated knowledge of local community resources.
Experience providing client-centered mobile case management to young adults and families throughout the Tri-County area (Multnomah, Washington and Clackamas County) is preferred.
Experience demonstrating a strong understanding of early childhood development.
Experience providing parent education and/or support in a group or home setting is preferred.
Bi-lingual skills (English/Spanish) preferred.
Value, experience and willingness to work in a multicultural/diverse environment.
Ability to communicate effectively, both orally and in writing, with a broad variety of individuals, including clients, staff, and community partners.
Bilingual skills (Spanish/English) are preferred but not required.
Ability to speak and present information in both individual, small-group and large-group settings and to represent the program in community settings.
Ability to provide detailed documentation in a prescribed format and in a timely, organized manner.
Flexibility and ability to adapt to fluctuating priorities.
Demonstrated ability to problem solve and exercise independent judgment.
Ability to de-escalate potentially volatile and/or chaotic situations.
Ability to work effectively in a team-dependent environment and a willingness to receive and act upon feedback.
Ability to maintain appropriate professional boundaries in working with others and in handling confidential information.
Ability to exercise tact, discretion and judgment in working with a variety of people.
Ability to remain calm and emotionally available in an environment serving at-risk adolescents and individuals in crisis.
Ability to consistently attend and be punctual for scheduled work commitments and meetings and be in a condition suitable for performing the functions of the position.
Data entry skills sufficient for maintaining case notes, monthly statistics, and other recordkeeping responsibilities.
Manual/physical dexterity allowing for performance of routine office functions such as writing, copying, filing, computer use, phone use, faxing, etc.
Ability to lift up to 20 lbs in order to deliver/carry supplies and food boxes to families and/or to parent-child activities.
Ability to walk and climb stairs in order to access clients’ homes and apartments is required.
Ability to provide strengths-based, trauma-informed, culturally responsive, and non-judgmental services while establishing trusting relationships.
Proficiency using motivational interviewing techniques and coaching skills.
Possess strong organizational skills and ability to prioritize multiple and varied tasks while managing time effectively.
Have the capacity for introspection, communicates awareness of self in relation to others and recognizes the value of reflective supervision.
Driving is required; a personal vehicle for travel and/or transport clients required. All employees who drive for work purposes must have and maintain a valid driver’s license for state of residency, have a driving record that permits coverage under the corporate auto liability policy, and complete the agency’s driving approval process before driving for work. If driving a personal vehicle for work purposes drivers must also have personal auto liability coverage ($100,000/$300,000 levels strongly recommended). Employees are not to drive for work purposes until they have received written authorization to do so.
Bloodborne Pathogens training is required on first day of employment and annually thereafter.
Must complete Mandatory Abuse Training within the first 30 days of employment and annually thereafter.
Provides emergency first-aid, as needed, and must have and maintain standard first-aid/CPR certification.
Must pass criminal history background check.
May involve exposure to communicable diseases, including a variety of illnesses and infections such as the common cold, TB, Hepatitis, flu, meningitis, and HIV.
May involve exposure to upset, angry, severely traumatized or emotionally disturbed children, adolescents, adults, and families; May involve exposure to angry, hostile individuals.
May require working and providing services at locations other than program site (i.e., restaurant, café’, clients’ apartments, etc.,) and may, therefore, be exposed to environments not under agency control (i.e., second-hand smoke, varying hygiene practices, etc.).
In order to meet client availability, may involve working late evening/early morning, including some weekends and possibly holidays.
Non-traditional mobile working environment will be largely unsupervised field work.
This position description is intended to give the reader a general idea of the overall purpose and the main activities and responsibilities that are intrinsic to this position. While this description is intended to be representative, it is not intended to be limiting.