Job Details

Case Manager (Mental Health Court Program)

Clackamas County, Oregon City, OR

Job - Government

Close Date: 02/18/2020

This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, February 19, 2020.


Annual Pay Range: $50,282.78 - $63,359.21
Hourly Page Range: $24.174415 - $30.461161
Starting salaries will be within the posted pay range based on job-related factors such as experience, training and/or education.

In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.
This is a full time County position represented by the Employees' Association.

Clackamas County’s Health Centers Division is looking for a Case Manager to support the clients of and work with the Mental Health Court Program. This position operates as part of a collaborative, partnership between Clackamas County Health Centers and the Mental Health Court Program to provide court-sanctioned tretment services to high risk/high needs clients and divert participants from the justice system in favor of treatment. This position will be providing case management services for individuals within this program.
We are looking for an energetic, resourceful, and empathic individual who works well independently and as part of a team. The individual in this position must have a strong ability to positively interact with a diverse client base while maintaining professionalism in a stressful environment.
Required Minimum Qualifications/ Transferrable Skills:*
• Must meet the qualifications necessary to obtain Qualified Mental Health Associate (QMHA)** certification as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO), within one year of hire
• Experience providing case management services for adults diagnosed with Severe and Persistent Mental Illness (SPMI)
• Experience in assessing client needs and supporting treatment plans
• Effective written and oral communication skills
• Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy
Preferred Special Qualifications/ Transferrable Skills:*
• Knowledge of mental health, substance abuse, legal, medical, social, and housing resources in the community
• Previous experience working with adults involved in the justice system
• Previous experience working with a treatment court program
*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
** QMHA : According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:
Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP).

Duties may include but are not limited to the following:
1. Determines health care and social service needs of clients; interviews applicants, recipients, relatives, guardians, care providers and other involved parties; conducts comprehensive needs assessments, including psychosocial, financial and physical factors; evaluates functional impairment of clients.
2. Develops and implements financial and service plans to meet specific requirements of clients; determines appropriate treatment, training and care services; matches client needs with potential providers; establishes payment levels based on client economic status, provider fees and federal, state and grant requirements
3. Coordinates with health care providers, social service personnel and other agencies to obtain services; provides information and referral services to clients and families; reevaluates and updates case plans and client eligibility on a regular basis; advocates for client and other agencies for services.
4. Monitors client progress and ensures case plans are carried out; visits clients in homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports and may investigate abuse and neglect complaints.
5. Develops and coordinates resources to provide clients and potential clients with needed services; develops support groups and volunteer programs; markets programs and recruits clients, service providers and volunteers; prepares grant applications and monitors grant funds; negotiates and monitors contracts with service providers.
6. Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; provides information on client disability; responds to emergencies and negotiates resolution of problems.
7. Provides counseling, training and support to clients, families and providers in regard to placement and care/treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management.
8. Writes case plan summaries; documents services provided to client; researches and compiles case statistics; develops, submits and modifies necessary documentation to implement payments and program benefits; prepares documentation for hearings.


Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs.
Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology.
Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment.
This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.


Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 400,000 citizens.


If selected as a final candidate, you will be required to submit all State Professional Licenses/Certificates, DEA, National Board Certifications, Educational Commission for Foreign Medical Graduates (ECFMG), *BLS level CPR, and degrees (as applicable). Credentialing and Provider Enrollment processes will be completed prior to hire with the help of our Health Centers Credentialing team.
*Incumbents must possess and maintain Basic Life Support (BLS) Certification during employment
This position will require possession of a current certification as a Qualified Medical Health Associate (QMHA) by having the minimum education requirements as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO).

Complete details: